Need help? Have questions about your service? Want to upgrade, cancel, or start a new contract? Just give us a call—we’re here to help.
Order New AT&T Service
Monday - Friday
6 a.m. - 11 p.m MST
8 a.m. - 8 p.m. MST
Order Internet, U-verse TV, DIRECTV, or Home Phone1-877-428-6404
Order AT&T Wireless1-877-428-6404
AT&T Support Numbers for Current Customers
AT&T Internet, U-verse TV, DIRECTV, or Home Phone
Add New Service1-855-808-4937
Move or Transfer Service1-855-808-4941
Customer Service & Technical Support1-800-288-2020
Customer Service & Technical Support1-800-331-0500
Frequently Asked Questions
You’ve got questions. We’ve got answers.
What is my AT&T account number?
You can find your account number on the top right corner of the first page of your paper bill, or find it online.
How can I take advantage of AT&T discounts, specials, and bundle deals?
Visit our bundles page to see all the latest offers and deals.
How do I find out if AT&T service is available in my area?
Check our availability page to find out what services are available near you.
What are my payment options?
You can pay your bill online, over the phone, in person, by mail, or with the myAT&T app. For more details, visit this AT&T resource page.
How do I pay my bill online?
Simply log in to your myAT&T account.
How do I sign up for paperless billing?
Switch to paperless billing here.
Can I sign up for automatic billing?
Yes, you can sign up for AutoPay through your myAT&T account.
How can I order new AT&T service?
Call 1-877-428-6404 to order home services and 1-877-428-6404 to order wireless service.
How can I upgrade my service?
To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account.
How do I change my address or move my service?
Moving your AT&T service is quick and easy. Find all the details here.
Can I temporarily pause my service?
How do I cancel service?
To cancel your home service, call 1-800-288-2020. To cancel wireless service or remove a line, you can visit an AT&T store, call 611 from an AT&T wireless phone, or call 1-800-331-0500.
What happens if I cancel my service early?
Cancelling your wireless service may result in early termination fees, which you can learn about here. Cancelling your home service early may also incur penalties. Please call 1-800-288-2020 for more information.
Does AT&T service require a contract?
You do not need a contract to buy AT&T home services, however a contract may be required for certain promotional deals. AT&T offers wireless plans both with and without contracts—check here for more information about wireless agreements.